Privacy Policy

1. Who we are

1788ai.vip is operated by LANGSTON LABS LLC (United States). This policy explains what personal data we collect when you use the store, how we use it, and the choices you have.

2. What we collect

• Order details. The email you check out with, the product and amount, and — for a top-up — the account email of the account to be topped up. We never ask for, collect or store your account password.
• Payment details. Card payments are processed by Stripe; we do not receive or store your card number. For USDC payments we record the paying wallet address and the transaction hash needed to confirm the payment on-chain.
• Support messages. What you write in a support ticket, together with the order number you give us.
• Agent records. If you join the agent program, your referral code and the orders and commissions linked to it.
• Technical data. Your IP address, browser type and pages visited, collected by our hosting and security provider (Cloudflare) to keep the store running and to prevent abuse.

3. How we use it

• To fulfil and deliver your order, and to confirm payment.
• To answer support tickets and handle refunds.
• To calculate and pay agent commissions.
• To detect and prevent fraud and abuse.
• To meet legal and accounting obligations (for example, keeping order records).

We do not use your data for advertising, and we do not sell personal data to anyone.

4. Who we share it with

• Stripe — payment processing (card payments). Stripe's own privacy policy applies to the payment details you give it.
• Cloudflare — hosting, delivery and security of the store.
• Upstream suppliers — only the minimum needed to complete your order (for a top-up, the account email you provided, so the subscription can be paid on your account).
• Authorities — only where we are legally required to, for example to comply with a lawful request.

5. How we store it

Order and delivery records are stored on our own server. Delivered credentials (for example a ready account's login details) are stored encrypted and are shown only to the buyer, on the order lookup page, when the email matches. Access is limited to the people who need it to run the store.

6. How long we keep it

We keep order records for as long as needed for fulfilment, refunds, agent commissions, tax and accounting, and fraud prevention, then delete them. Support ticket messages are kept for up to 12 months after the ticket is closed.

7. Cookies and local storage

The store saves your order number in your own browser (local storage) so you can track an order without signing in. We do not run advertising trackers. Cloudflare may set security cookies that are needed for the site to work.

8. Your rights

You can ask us for a copy of the personal data we hold about you, or ask us to delete it, by opening a support ticket on the store with the email and order number concerned. We will answer within 30 days. Deletion may be limited where we must keep a record for accounting, refunds or fraud prevention. Where deletion is not possible, we will tell you why.

9. Children

The store is not intended for anyone under 18. If you are under 18, do not order or send us personal data.

10. Changes

We may update this policy; the version in force is the one published on this page. If we change how we use your data in a material way, we will note it here and on the store.

11. Contact

For any privacy question, open a support ticket on the store (Track order → Need help) and include the email and order number concerned. Support hours are 9:00–23:00 Beijing time.